Privacy & Security

ecosmeticworld.com is committed to ensuring your privacy is protected at all times during your use of our site. Please take the time to read over our Privacy Policy carefully, so you have a complete understanding of how we collect, use and secure the personal information you provide to us. Our website will continue to grow and improve to better serve you; therefore, our Privacy Policy is subject to change and we encourage you to review our policy each time you visit ecosmeticworld.com. Please also understand that by using ecosmeticworld.com, you agree to the terms of our Privacy Policy in effect each time you visit, even if you do not return to this link. This Privacy Policy only applies to information collected online on ecosmeticworld.com.

This Policy will give you a better understanding of the following:
  • What personally identifiable information ecosmeticworld.com collects
  • How will my personal information be used
  • Is my personal information shared with third parties
  • How you control the collection, usage and distribution of any personal information you provide to ecosmeticworld.com
  • How we protect the security of your personal information
  • Cookies and other computer information
  • How can I decide what promotional email communications I will receive
  • Privacy Protection of Children
  • Linking to Third Party Web Sites
  • Notice to California Residents - Your California Privacy Rights
  • Privacy Policy Questions or Comments?
  • Changes to the ecosmeticworld.com Privacy Policy
What personally identifiable information does ecosmeticworld.com collect?
ecosmeticworld.com collects personal information that you provide when using the ecosmeticworld.com website. This personal information is gathered when you register on ecosmeticworld.com, make a purchase on ecosmeticworld.com or create a wedding registry on ecosmeticworld.com.

When you register on ecosmeticworld.com, you provide us with your email address and a unique password.

When you make a purchase on ecosmeticworld.com, we collect your name, address, phone number, email address and other personal information necessary to fulfill, track and bill your order. In order to bill you for your purchase we also collect credit card information including your card type, credit card number, and expiration date. We also collect shipping address information that allows us to ship your order. This includes the name, address and phone number of the intended recipient.

When you register and checkout, we save your shipping and billing address information. You may elect to have us save your credit card information to expedite future purchases. If you so elect, we save your card type, credit card number, expiration date, and name on the card. You may checkout as a guest if you don’t want us to save your shipping, billing or credit card information.

You may change saved shipping, billing, or credit card information at any time. Simply go to the My Account page, login with your email address and password, follow the appropriate links and edit or delete whatever personal information you wish.

How will my personal information be used?
Information collected on ecosmeticworld.com may be used in the following ways:
  • Ship merchandise that you purchase online
  • Register you as a member of ecosmeticworld.com
  • Prevent fraud and bill your credit card for your purchases
  • Confirm and track your orders
  • Respond to your customer service inquiries
  • Provide promotional communication and other information to you, if you choose to receive them
  • Source and offer the products you want
  • Customize your shopping experience
  • Improve our website design
  • Comply with valid legal procedures, requirements, regulations or statutes
Is my personal information shared with third parties?
When you visit ecosmeticworld.com and submit personal information, you are sharing that information with ecosmeticworld.com and the ecosmeticworld.com-owned and controlled family of companies only, unless it is specifically stated otherwise. We do not sell, trade, rent or give out your personal information to third parties for their marketing purposes. However, we do provide your personal information to our agents, representatives and service providers for limited purposes, including but not limited to, billing customer orders, fulfilling customer orders; communicating to customers; providing customer service; administering opt-in contests or sweepstakes; offering targeted marketing communications to users that opted-in to receive such communications; providing a personalized shopping experience; and preventing online fraud.

Finally, we may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.

How you control the collection, usage and distribution of any personal information you provide to ecosmeticworld.com
As customers ourselves, ecosmeticworld.com understands and values the importance of giving you, the customer, complete control over the collection, usage and distribution of your personal information.

If you are a registered customer on ecosmeticworld.com, we will store the information you provide for a quick and easy checkout process every time you place an order with us. However, if you want to make a purchase, but do not want to register with ecosmeticworld.com, you can do so without ecosmeticworld.com having access to your information. During this “Proceed Directly to Checkout ” process, you will still be asked for your name, shipping address, billing address, phone number, email and credit card number. Once you have made your purchase, we will send you an email confirming your order and a shipping notification email that includes a tracking number for your reference. The information you provide during the "Proceed Directly to Checkout" will only be used to process your order and will not be accessible again to anyone at ecosmeticworld.com, or to you. Unless you elect to register for a ecosmeticworld.com account, you will have to re-enter your information each time you make a purchase.

Occasionally, ecosmeticworld.com will send you email to inform you of special events and promotions about our products and services, but only if you indicated interest when you registered for an account on ecosmeticworld.com or opted-in to receive ecosmeticworld.com emails.

If you originally signed up to receive email mail, but you have decided you no longer wish to receive them, there are two easy ways for you to let us know. When you receive an email from us, just simply sign-in to your ecosmeticworld.com account, go to "Your account" and from E-mail Notification section uncheck the box indicating you want to receive emails about general news letters and new products.

You may update, correct or delete your personal information at any time by logging into your ecosmeticworld.com account and saving any changes you make. At ecosmeticworld.com, we encourage you to keep any information you provide to us as current as possible, so we can ensure we are serving your needs to the best of our ability.

How we protect the security of your personal information
The security of your personal information is very important to ecosmeticworld.com. ecosmeticworld.com uses Secure Sockets Layer (SSL), the industry standard for Internet Commerce transaction security, to encrypt your credit card and personal information as it travels over the Internet to our secure servers. SSL technology encrypts, or encodes, your credit card and personal information, preventing an unauthorized party from accessing and viewing it. When you enter a secure portion of ecosmeticworld.com, such as “Checkout” or “My Account”, your web browser should display a URL address with an "https" prefix and an image of a closed lock or a solid key should appear in the bottom bar of your browser window. In addition, we employ an outside third party company to periodically test the security of our servers and ensure that all credit card and personal information is properly safeguarded. As a result, you can shop with confidence on ecosmeticworld.com.

For your convenience, below are the toll-free numbers of the credit cards we accept on ecosmeticworld.com:

MasterCard—1-800-627-8372
Discover—1-800-DISCOVER or 1-800-347-2683
Visa—1-800-847-2911
American Express—1-800-528-4800

Finally, your personal information is protected by the password you created when you signed up for an account at ecosmeticworld.com. You may change this password anytime by accessing the My Account section of ecosmeticworld.com. Please keep this password confidential. No representative of ecosmeticworld.com, including our Customer Service representatives, will ever ask you for your password.

Cookies and other computer information
When you visit ecosmeticworld.com, small text files known as "cookies" will be stored on your computer's hard drive. The purpose of these cookies is to identify you when you visit ecosmeticworld.com, so that we can enhance and customize your online shopping experience.

You can choose to browse on ecosmeticworld.com without cookies. However, if you disable cookies, you will not be able to take advantage of certain features of our site such as storing your shopping bag for a future visit and providing a more personalized experience. However, disabling cookies will not prevent you from shopping and purchasing on ecosmeticworld.com in the future. You may also change the settings of your browser to reject cookies. Each browser is different, so check your browser’s "Help" menu to learn how to update your cookie preferences.

Cookies also collect certain technical information from your computer. This technical information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. The information stored in a cookie cannot be used to personally identify you unless combined with information that you have provided in connection with a registration or purchase, or when choosing to sign up for promotional emails or contests.

We also contract with third parties to provide us with survey data and web analytics data such as tracking the navigation activity of browsers and buyers on our site. We also use third parties for tracking and measuring performance of our marketing efforts and your response to our marketing efforts; and the delivery of relevant marketing messages. All these third parties may use cookies and Web beacons (1 x 1 pixels), and may receive anonymous information about your browsing and buying activity on our site. None of your personally identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shared with these third parties. If you do not want your non-personal information used by these third parties, you can change the settings of your browser to reject cookies. Again, each browser is different, so check your browser’s "Help" menu to learn how to update your cookie preferences.

How can I decide what promotional email communications I will receive?
ecosmeticworld.com may from time to time send you promotional emails about ecosmeticworld.com products, services or contests that we hope will be of interest to you. At any time, you can choose to discontinue receiving such promotional email by accessing E-mail Notifications under My Account and unsubscribing. In addition, each promotional email we send contains an unsubscribe link allowing you to discontinue future emails from us. Please allow us a reasonable period of time in order to satisfy your request, as some promotional emails may already be in process.

Privacy Protection of Children
At ecosmeticworld.com, we want to make sure that everyone in your family is protected. ecosmeticworld.com acknowledges and abides by all website requirements in accordance with The Children’s Online Privacy Protection Act that has been in effect since April 21, 2000. We do not knowingly collect information from children under the age of 13 at any time. ecosmeticworld.com is a website for a general audience, not geared towards children. The only instance where we would collect information from a child under the age of 13 is if the child’s parent or guardian was given notice and the option to provide their personal information. For more information about this act, please visit the Federal Trade Commission’s website:

Facts for Consumers: How to Protect Kids' Privacy Online

If this act changes in anyway, we will revise the Privacy Policy of ecosmeticworld.com to comply with all requirements of the Children’s Online Privacy Protection Act.

Linking to Third Party Web Sites
ecosmeticworld.com may provide links to certain third party websites. This Privacy Policy applies only to activities conducted and personal information collected on ecosmeticworld.com When you provide information at one of the linked to third party sites, you are subject to that site's privacy policy. We encourage you to read that website's privacy policy before submitting any information if you have concerns about how information may be collected or used.

Notice to California Residents - Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information ecosmeticworld.com share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: ecosmeticworld.com's Customer Service, 3250 W Olympic Blvd Suite 220, Los Angeles, CA 90006. In your request, please specify that you want a "Your ecosmeticworld.com's California Privacy Rights Notice." Please allow 30 days for a response.

Privacy Policy Questions or Comments?
For any questions regarding this Privacy Policy, please visit: Contact us and fill out the email form. Your questions/comments are very important to us. An acknowledgement of your email request will be sent within 1 business day. Please allow 3-5 business days for us to process your inquiry completely.

We also have an experienced, friendly staff of Customer Service Representatives available during business hours from Monday thru Friday, to answer any other questions you may have. Email us.

Changes to the ecosmeticworld.com Privacy Policy
This Privacy Policy was last updated on December 3, 2008. Please check our Privacy Policy periodically for changes. We reserve the right to change, modify or amend this policy at any time.

Thank you for shopping with ecosmeticworld.com. If you have any questions or comments about this policy, please email us.